The below table shows the time frames in which an item can be returned depending on if it is unwanted or faulty. It also shows what we are obliged to provide depending on when the fault occurred.
Unwanted*
Manufacturer fault
Fault within 30 days of purchase
Fault after 30 days of purchase
Consoles
14 days
6 months
Replacement or refund
Repair or Replacement
Software
14 days
3 months
Replacement or refund
Repair or Replacement
Accessories
14 days
6 months
Replacement or refund
Repair or Replacement
*Any product may be returned for refund or exchange within 14 days of the purchase date, providing that the seal remains unbroken.
Address: Retro Gaming World, 59 Lynwood Drive, Collier Row, RM5 2QX. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.